Program Description

Conflict Management for Teams
Objective: This program gives team members practical strategies for managing conflict and re directing that energy to enhance the team creativity and productivity.

Target Audience: All team participants in any type of organization.

Length: Approximately 4-6 hours for the full program, depending on the amount of customization, number of exercises and other variables.

Just Be F.A.I.R.  A Practical Approach to Diversity in the Workplace 

Overview: Just Be F.A.I.R. (Feedback, Assistance, Inclusion and Respect) is a complete diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace.

Objectives:  Participants will be able to:

• Recognize that diversity is different from EEO or Affirmative Action.

• Describe the importance and impact that diversity has on overall productivity of the organization.

• Define what it means to be culturally competent and use that awareness to be more effective.

• Identify and implement the four elements of the F.A.I.R. approach.

Target Audience: All Employees

Course Length:  1, 4 and 7 hours options

Problem Solving
Objectives: To learn how to develop a logical problem definition, analysis and solution of problems. How to apply a four-phase, eight-step process. And how to use the problem solving process as a team building tool.

Length: 4-8 Hours

Santa's Leadership Secrets
Objectives: Using Santa Claus as a model, this program will help your organization create responsible, ethical leaders who help their organizations move through change and create positive work environments. Additionally, it will help your team members recognize the significance of walking the talk, and help you get big things done in your "workshop"...all year long. Specifically, the program will help you:

Build values-based leadership skills
Develop a culture of ethics and integrity
Provide top-notch customer service
Breakdown "us versus them" barriers
Deal with change
Build "Santa Skills in the areas of:

Motivation
Recognition
Communication
Coaching
Goal Setting
And much, much more!

Length: 2-4 Hours

Self-Directed Teams
Overview: The Self-Directed Teams training system can help you achieve the breakthrough performance achievable by these uncommon work groups. It saves time during new team start-ups by minimizing confusion and apprehension about the changes to come. And, the program builds enthusiasm by creating a common vision of where teams are headed, how to get there and why. The program relates experiences from team members at all levels and top management.

Objectives:

Key definitions
Team responsibilities
Typical structures
Establishment of teams
Development pattern

Target audience: Anyone desiring a basic understanding of the power of a team structure.

Length: 4 Hours

Supervisor's Tool Kit
Overview: In today's dynamic business environment, you, the supervisor, have to deal with an ever-increasing range of situations, technologies, and legal requirements.

As a supervisor you need tools to help you meet this challenges, and to develop the skills of your team members. The supervisor toolkit will present you with an overview and essential skills necessary to help you in your supervisory role. Key topics covered will include:

Building trust and respect
Planning and delegating tasks
Coaching and training
Motivation and positive feedback
Handling conflict and constructive feedback
Creating an environment of accountability

The Business of Paradigms
Overview: This training program helps learners discover what paradigms are and how a paradigm can act as a barrier to change and innovative practices within an organization.

Objectives: Helps learners understand the forces that often prevent us from successfully coping with change.

Provides a "command language" for discussing change.
Explains why there are negative reactions to new ideas.
Reduces the threatening factors of change.
Increases the learners' abilities to explore new ideas.
Provides the tools for an organization to explore the revolutionary changes that fundamentally rewrite the rules of "the game".
Provides key insight into improving the innovation process.

Length: 4-16 Hours

The Encouraging Manager
Objective: To help mangers and supervisors create a workplace atmosphere that encourages employees to deliver their best work.

The Five Key Concepts:

The Encouraging Manager genuinely involves employees in problem solving
The Encouraging Manager keeps employees informed
The Encouraging Manager shows genuine, unqualified appreciation for his or her employees
The Encouraging Manager takes ownership of corporate policies
The Encouraging Manager creates a cooperative and helpful work environment

The Extraordinary Leader Going from Good to Great

Overview: The workshop is designed to help leaders shift their way of thinking about leadership from the conventional idea that leaders are born to the fact that anyone can be a great leader.

Objectives:  Participants will be able to:

• Articulate the differences between good leaders and great leaders.

• Describe and explain the five key insights about leadership.

• Define 16 competencies of high performing leaders.

• Understand the concept of powerful combinations of strength and their importance to leadership effectiveness

• Explain the difference between weakness and fatal flaws

• Apply strength and behaviors that demonstrate leadership effectiveness in workplace situations

Target Audience:  Managers and Supervisors

Course Length: 1 and 2 day options

Leadership Practices Inventory

• Our common purpose is increasing the quality and supply of leaders.

• Describe the The Five Practices of Exemplary Leadership

• Relate how The Five Practices apply to your leadership

• Use LPI feedback to identify to our leadership strengths and weaknesses

• Choose actions for improving your ability as a leader

• Commit to actions you will take in the next three weeks.

The Leadership Challenge

The Leadership Challenge is about how leaders mobilize others to want to get extraordinary things done. It's about the practices leaders use to transform values into actions, visions into realities, obstacles into innovations, separateness into solidarity, and risks into rewards. It's about a climate in which people turn challenging opportunities into remarkable successes.

The Five Practices of Exemplary Leadership

1. Model the Way1. Model the Way
2. Inspire a Shared Vision
3. Challenge the Process
4. Enable Others to Act
5. Encourage the Heart

The Five Dysfunctions Of A Team

The Five Dysfunctions of a Team workshop guides a team through a series of powerful exercises that help team members improve in each of five key fundamentals: trust, conflict, commitment, accountability, and results. This is a practical process that provides teams with information and strategies they can put to use immediately and apply on an ongoing basis.

You'll find that this workshop differs in several respects from other types of team training with which you might be familiar. For one thing, the focus is on providing tools that help the team improve in each of the five fundamentals. For another, instead of learning theory as a prelude to improvement, team members actually take the first steps toward becoming a more highly functioning team.

Course Length: 1/2, 1, or 2 Days